Infrared sauna
Dry cedar cabin, low and slow. Easier on the head than a traditional sauna and it gets deeper into the muscle.
140°F · 15 minDay spa · Scott's Addition, Richmond
Come in loud. Leave still.
Massage, facials, body treatments and a warm-to-cold water circuit, in a quiet building off Roseneath. Book one hour or give us the whole day — either way, nobody here is in a hurry.
Open seven days · Free lot parking · Gift cards available at the front desk
- Massage & bodywork
- Facials & skin
- Nails, brows & waxing
- Sauna · steam · soak · plunge
- Couples & groups
What we're about
A spa built around the pause, not the upsell.
Stillwater is nine treatment rooms, a hydrothermal suite and a lounge with very good tea, tucked into a renovated brick warehouse on Roseneath Road. Our therapists average eleven years in practice. Nobody works from a script, and nobody is going to try to sell you a serum on your way out.
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Your hour is actually your hour
A sixty-minute massage is sixty minutes of hands on you. Intake, changing and tea happen on either side of it.
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Quiet is the amenity
Phones stay in the lockers. The lounge and hallways are a whisper zone, and we mean it kindly but seriously.
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Pressure, scent and music are yours to set
Tell your therapist what you want at the start, and change your mind halfway through. That is not rude. That is the job.
Hydrothermal suite
The water circuit
Heat, then cold, then rest — repeated two or three times. It is the oldest spa idea there is, and still the best forty-five minutes you can give a tired body. Included with any treatment over sixty minutes, or book it on its own.
Eucalyptus steam
Tiled steam room dosed with eucalyptus on the hour. Sinuses first, shoulders second.
115°F · 10 minMineral soaking tub
Magnesium and Dead Sea salts, kept just past body temperature. Two tubs, screened from each other.
102°F · 15 minCold plunge
Sixty seconds is plenty. Go straight to the lounge afterward and let the warmth come back on its own.
52°F · 1 min
Day pass, $45. Three hours in the hydrothermal suite and relaxation lounge, robe, slippers and tea included. Add the circuit to any treatment for $25.
Reserve the circuitThe full menu
Treatments
Prices are for the treatment itself. Every service includes lounge access, robe and slippers, and tea before and after. Gratuity is not added to your bill.
Half day & full day
Spa packages
Built to run in one unbroken stretch, with the water circuit and lounge time woven between treatments. Lunch is included on the longer two. Book at least a week out — these fill first.
About 3 hours
The Reset
A half day for someone who needs one good exhale and has a dinner to get to.
$245per guest
- 60-minute Swedish massage
- Stillwater signature facial
- Full water circuit before and after
- Herbal tea service in the lounge
- Robe, slippers and locker
About 4 ½ hours
Stillwater Signature
Our full afternoon. Massage, skin and body, with real rest built in between them.
$395per guest
- 90-minute custom massage
- Deep hydration facial
- Sea salt glow scrub
- Water circuit plus private infrared sauna
- Light lunch in the relaxation lounge
- Take-home body balm
About 6 hours
The Long Exhale
A whole day, start to finish. Arrive at ten, leave at four, forget your own phone number.
$565per guest
- 90-minute hot stone massage
- Age-renewal facial
- Detox mud wrap
- Spa manicure and spa pedicure
- Unlimited water circuit all day
- Lunch, and a Stillwater robe to keep
Packages can be split across two people as a couples day — just tell us when you book. A 50% deposit holds any package.
The Stillwater Circle
Membership, for people who should come more often.
Most of our guests mean to come every month and manage it twice a year. The Circle fixes that: a treatment credit lands on the first, it rolls over if life happens, and the water circuit is yours whenever you want it.
No contract term. Pause for up to three months at a time, cancel with thirty days' notice.
The Circle
Monthly membership
$109/ month
- One 60-minute massage or facial each month — rolls over up to three credits
- Member pricing: 15% off every additional treatment and all retail
- Unlimited water circuit, any day we're open
- Four guest passes a year, and members' pricing when you bring someone
- Priority booking window: members see Saturday openings first
Credits are yours to give away. Unused credits stay valid for 90 days after cancellation.
Gift cards
The gift nobody returns.
Give an amount and let them choose, or give a specific treatment or package. Printed cards are hand-written at the front desk in a linen envelope; e-cards send instantly with a note, which is what most people need at 9pm on a Thursday.
$75$125$150$250$395Any amount
- Never expires, and the balance carries over across visits
- Good toward treatments, packages, the water circuit, retail and gratuity
- Corporate and bulk orders: 10 cards or more, personalized, delivered
- Lost the card? We can look it up by name or phone number
Two or twenty
Couples & group bookings
We have two couples suites and a private lounge that holds fourteen. Groups of six or more get a dedicated coordinator, a fixed menu agreed in advance, and the run of the lounge for the afternoon.
Couples
Side-by-side massage in a private suite with a soaking tub and a fireplace, sparkling wine or kombucha after. Add facials to make it an afternoon.
Bridal parties
Hair and makeup partners nearby in Carytown, but the calm starts here: a morning of manicures, facials and champagne before anybody picks up a curling iron.
Corporate wellness
Half-day team resets, or we bring chair massage to your office in Short Pump or the Fan. Invoiced, with a per-head rate and no awkward card-splitting.
Birthdays, anniversaries, or a Tuesday that earned it
Tell us the group size and the date and we'll come back within one business day with a plan and a quote. A 25% deposit holds the rooms.
The building
What comes with every visit
No resort fee, no day-use charge. Arrive early and stay late — the lounge is the point.
Relaxation lounge
Heated loungers, low light, no screens and no talking. Stay as long as your appointment day allows.
Herbal tea service
Blended for us by a shop in Church Hill. Ginger-lemongrass before, chamomile-lavender after.
Robes & slippers
Waffle-weave robes, fresh slippers to keep, and a gown for treatments where you'd rather have one.
Private lockers
Code-lock lockers in gender-neutral changing suites, with a separate women's suite if you prefer.
Showers & vanity
Rainfall showers stocked with the same products we use in the rooms. Dryers, tools and a real mirror.
Quiet policy
Phones off past the lounge doors. If you need to take a call, the front vestibule is yours.
Your first visit
Nobody should feel unsure walking in.
If it's your first time at a spa at all, read this once and then forget about it. We will walk you through everything at the door.
Arrive 15 minutes early
Thirty if you want the water circuit first. Late arrivals shorten the treatment rather than the next guest's, so give yourself the cushion.
Fill out the intake form
A short health history: injuries, surgeries, pregnancy, allergies, medications, pressure preferences. We email it the day before so you can do it at home.
What to wear
You'll change into a robe and slippers. For massage and body treatments, undress to your own comfort — you're draped the entire time and only the area being worked on is uncovered. Disposable briefs are available.
Phones stay in the locker
The lounge, hallways and treatment wing are a quiet zone. No photos past the front desk, so everyone can be in a robe in peace.
Speak up during the treatment
Too hot, too cold, too much pressure, too little, music too loud, don't touch my feet — all of it is welcome, any time. Silence is also completely fine.
Gratuity
Never required and never added automatically. If you'd like to, 18–20% is customary, and the front desk can add it to your card or give you an envelope. Members and gift card holders tip the same way.
Book a treatment
Tell us when, and what your body needs.
Send a request and the front desk confirms by phone or text, usually within a couple of hours during opening times. Nothing is charged until you're here.
- Same-week openings are common midweek; Saturdays book two to three weeks out.
- Booking for two, or for a group? Say so in the notes and we'll match the rooms.
- Pregnant, recovering from surgery, or managing a condition? Tell us here, not at the door.
Prefer a human? The desk is open every day.
(804) 555-0188Good to know
Spa policies
- 24-hour cancellationCancel or reschedule at least 24 hours ahead at no cost. Inside 24 hours we charge 50% of the service; a no-show is charged in full. Packages and groups are 72 hours.
- Late arrivalsYour treatment ends at its scheduled time so the next guest isn't pushed back. Arriving 20 minutes late usually means we have to reschedule.
- Minimum age16 and over for massage and facials with a parent or guardian on site; 18 and over unaccompanied, and for the hydrothermal suite and all waxing.
- Health conditionsSome conditions — recent surgery, blood clots, uncontrolled blood pressure, active infection, certain cancer treatments — need written clearance from your physician before we can work on you. Tell us when you book and we'll handle it quietly.
- PregnancyPrenatal massage from the second trimester with a certified therapist. No sauna, steam, plunge, hot stone or most body wraps while pregnant.
- RespectOur therapists are licensed healthcare professionals. Any inappropriate request ends the session immediately and is charged in full.
Questions
Frequently asked
How early should I arrive?
Fifteen minutes before your treatment, or thirty if you want time in the water circuit or a shower first. That window covers check-in, changing and a cup of tea, so your service starts on time and runs its full length.
What do I wear, and what comes off?
You change into a robe and slippers. For massage and body treatments most people undress fully or to underwear — you're draped in sheets the whole time and only the area being worked is uncovered. Disposable briefs are available, and for facials, nails, brows and waxing you stay largely dressed.
Is tipping expected?
It's appreciated but never required, and we don't add it to your bill automatically. If you'd like to tip, 18–20% is customary. The front desk can add it to your card or hand you an envelope for cash.
Can I book for two people at once?
Yes. We have two couples suites for side-by-side treatments, and we can also run two guests in separate rooms at the same time if you'd rather have your own space. Mention it in the booking notes and we'll match the schedules.
Do you take walk-ins?
Sometimes — the water circuit and quick services like brows or an express facial often have same-day room. Massage and facials are usually booked, so call first. We also keep a cancellation list and can text you when something opens.
Do gift cards expire?
No. Stillwater gift cards don't expire and the balance carries over between visits, so a $150 card can be two shorter services if that suits better. If it's lost, we can look it up by the purchaser's name or phone number.
Which treatments are safe during pregnancy?
Prenatal massage from the second trimester on, most facials, manicures and pedicures, and gentle body polishes. We skip the sauna, steam room, cold plunge, soaking tub, hot stone, detox wraps and most active peels. Tell us how far along you are when you book so we can plan the right service.
Where do I park?
There's a free lot for guests behind the building off Roseneath Road, plus free street parking on Norfolk Street. If the lot is full during a group booking, the deck at the corner is $2 for two hours and we'll validate.
Find us
Scott's Addition, Richmond
1412 Roseneath Road, Richmond, VA 23230 — the brick warehouse with the copper door, between the cidery and the pottery studio. Ten minutes from Carytown and the Fan, twenty from Short Pump or Midlothian.
- Monday – Thursday9am – 8pm
- Friday9am – 9pm
- Saturday8am – 8pm
- Sunday10am – 6pm
- Front desk phone(804) 555-0188
Parking
Free guest lot behind the building, plus free street parking on Norfolk. Deck at the corner is validated for groups.
Accessibility
Step-free entrance, elevator to the second-floor lounge, and one fully accessible treatment room with a height-adjustable table.
Stillwater Spa & Wellness
1412 Roseneath Road · Scott's Addition